Refund Policy:
A. REFUND POLICY – FOR APPROVED PROGRAMS
Circumstances when Refund Payable / Amount of Refund
(I) Before program start date, institution receives a notice of withdrawal or provides a notice of dismissal: (applies to all students)
• (I.1)No later than seven days after student signed the enrolment contract, and
• (I.2)Before the program start date.
Amount of Refund : 100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and unused aircraft utilization fees.
• (I.3) More than seven days after student signed the enrolment contract, and
• (I.4)Before the program start date.
Amount of Refund : Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
(II) After the program start date, the institution provides a notice of dismissal or receive a notice of withdrawal (applies to all programs):
• (II.1) No later than seven days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal
Amount of Refund : Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
(III) After program start date, institution provides a notice of dismissal or receives a notice of withdrawal:
• (III.1) After the program start date, and up to and including 10% of instruction hours have been provided.
Amount of Refund : Institution may retain up to 10% of tuition paid or payable under a contract.
(III.2) After the program start date, and after more than 10% but before 30% of instruction hours have been provided.
Amount of Refund : Institution may retain up to 30% of tuition paid or payable under a contract.
(III.3) After the program start date, and after more than 30% but before 50% of instruction hours have been provided.
Amount of Refund: Institution may retain up to 50% of tuition paid or payable under a contract.
(III.4) After the program start date, and after more than 50% of instruction hours have been provided.
Amount of Refund: No refund due
(IV) Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by asynchronous distance education):
• (IV.1) A student does not attend the first 30% of the program
Amount of Refund: Institution may retain up to 50% of the tuition paid under a contract.
(V) Institution receives a refusal of study permit (applies to international students requiring a study permit):
• (V.1) Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
a) The program start date in the most recent Letter of Acceptance
b) The program start date in the enrolment contract
• (V.2)Student has not requested additional Letter(s) of Acceptance.
Amount of Refund: 100% tuition and all related fees, other than application fee.
(VI)Before program start date, institution receives a notice of withdrawal:
• (VI.1)No later than seven days after student signed the enrolment contract, and
•(VI.2) Before the program start date.
Amount of Refund: 100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and aircraft
• (VI.3)More than seven days after student signed the enrolment contract, and
•(VI.4) Before the program start date.
Amount of Refund: Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
(VII)After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to only approved solely-asynchronous distance-education-only programs):
• (VII.1)No later than seven days after the program start date
Amount of Refund: Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
• (VII.2)Student has completed no more than 10% of the program
Amount of Refund: Institution may retain up to 10% of tuition paid or payable under a contract.
• (VII.3)Student has completed no more than 10% but less than 30% of the program
Amount of Refund: Institution may retain up to 30% of the tuition paid or payable under a contract.
• (VII.4)Student has completed more than 30% but less than 50% of the program
Amount of Refund: Institution may retain up to 50% of tuition paid or payable under a contract.
• (VII.5)Student has completed 50% or more of the program
Amount of Refund: No refund due
Completed means the student has received an evaluation of their performance for the specified percentage of hours of instruction. Only hours of instruction for which the student received an evaluation should be included in the calculation of a tuition refund. If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed.
(VIII)Student enrolled in a program without having met the admission requirements for the program
(VIII.1)If the student did not misrepresent the student’s knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees.
Amount of Refund: 100% tuition and all related fees, including application fees
(B) REFUND POLICY – FOR PROGRAMS THAT DOES NOT REQUIRE APPROVAL
(1) Before the program start date, 100% tuition fee refund but retain application fee.
(2) After the program start date, no refund.
Institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).